Refund policy
Returns, Refunds and Exchanges
Last updated: November 12, 2026
We accept returns by mail. Request a return within 30 days after delivery by emailing us with your order number and the items you wish to return. Ordinary returns must be unworn and unwashed with original tags attached. These conditions do not limit your rights for defective, damaged or incorrectly supplied goods.
Free return labels and fees
We pay ordinary return postage and send a free printable return shipping label by email. Contact us before mailing your return so we can provide instructions and identify your order. We do not charge a restocking fee.
Return recipient and mailing address
D’s Walk In Closet
820 Tiogue Avenue
Coventry, RI 02816
United States
Refund timing
We initiate refunds within 5 business days after receiving your return. This is the time to initiate a refund; the time for funds to appear in your account depends on your bank or payment provider.
Exchanges
We support exchanges. Email us with the order number and desired item or size. We will confirm availability and provide exchange instructions.
Damaged or incorrect items
Contact us with your order details and a description of the issue if an item arrives damaged, defective or different from your order. We will review the issue and arrange an appropriate resolution under applicable law.
Contact
D’s Walk In Closet
820 Tiogue Avenue
Coventry, RI 02816
United States
Email: info@dswalkinclosetried.com
Phone: +1 401-821-2100
Customer service and email support
Tuesday–Friday 10:00–17:00; Saturday 10:00–16:30. Closed Sunday and Monday. Eastern Time (America/New_York). Email replies are handled during these hours.